- Q1: What are your first impressions?
What was your journey navigating the site like? Does the flow make sense?
First thing I do is scroll down the landing page
- I can understand at a high level what the service is - businesses that don't have the means or investment to spin up something like their own e-commerce platform or maybe even installing Shopify, can add some product links or bar codes that will add the item to a cart when selected; then ultimately, user can click on cart link to be transferred over to the TalkTroop cart page where they can review their items, manage cart, and purchase
- I click on the 'Start Now' button which leads to an account registration page which I don't want to do at this time
- My Checkout seems to show a preview - the site might be cool if I could add things to the cart and the view; as a live demo of sorts
- Q3: Who do you believe the target audience is?
What do you believe a reasonable price is and what do you believe a high price is?
I'm not sure what a reasonable price might be. Usually it's a percentage of transaction. I see that Stripe is referred to, does this mean a user will pay the high Stripe transaction fee in addition to TalkTroops? Also, since this is meant to be easy to use and plug and play; I'd encourage having a section at some point that walks the user through how to setup the payment process as it seems the target audience isn't technical savvy.
Do you find the product desirable?
This could be a desirable product yes, I'd like to see how it develops and how it is used as it is iterated on. A couple concerns I can think of:
- How might inventory management be handled?
- How might shipping address verification, shipping fees, taxes be handled?
- How might physical shipping be handled?
What would you change about the website?
The website is in a beta state, but I'd recommend:
- Adding imagery to the heroic section of homepage
- Tightening up the About Us section - content is too wide on a large screen; also, consider relabeling About Us section to something more centered around the product as About Us sounds like you will be talking about the people behind the product more-so than the product