Mailjet
Mailjet
Drive your results with meaningful emails.
One platform to create, edit and send your emails as a team
You can help to improve the product 👇
Questions
  • Q1: What are your first impressions?
    ARMiedema ARMiedema

    I've used Mailjet for a while now. It's a really good choice for small startups and can be used to great effect for free. The paid tiers aren't far reaching once you get there. They also charge by emails sent as compared to MailChimps per email on record (whether subscribed or unsubscribed). Mailjet isn't flashy, but comes with a good amount of tools that work well for what you need them for.

  • Q2: What was your journey navigating the site like? Does the flow make sense?
    ARMiedema ARMiedema

    The overall flow of the website makes sense. Their website is more cluttered in a way - meaning that they don't use void too well and the footer has a ton going on. Though, they manage to make it still look clean and not terrible on the eyes or user experience.

  • Q3: Do you find the product desirable?
    ARMiedema ARMiedema

    Yes - and as a non-paying customer, I find it desirable and satisfies my needs. Maybe the only thing that makes me a bit hesitant with signing up for a paid version was the customer service was a bit slow in the first week of trial and didn't provide much help - and, because the only reason I needed support was because my account was frozen upon initial creation; apparently, because I used a gmail account? Funny thing, Google also has this problem sometimes - during onboarding, you trip something that freezes your account, with little information as to why, and then support's response is something that is easily preventable if they improve the onboarding process or at least give a way to self-rectify what is likely a common issue... 🤷‍♂️

  • Q4: What would you change about the website?
    ARMiedema ARMiedema
    • It's interesting to see pricing front in center as being the first main nav item you come across; usually, sites will have a bit more selling and explaining to do before they offer up pricing
    • The overall performance of the front-end site is slow from where I am (Idaho USA)
  • Q5: What would you change about the app?
    ARMiedema ARMiedema

    There is a bit of bugginess when creating your own forms. Such as, sign up form wizard has options that don't seem to save correctly. Also, similar issue with adding social icons to email footer, you have option to show or hide icon labels. For some reason, the hide to show option works; then show to hide toggle doesn't work and you'd have to blow out the component to get it back the other way. So, some small annoying bugs. Though, the core of the product is pretty solid overall and a great alternative to other email services.