What are your first impressions?
I've used Mailjet for a while now. It's a really good choice for small startups and can be used to great effect for free. The paid tiers aren't far reaching once you get there. They also charge by emails sent as compared to MailChimps per email on record (whether subscribed or unsubscribed). Mailjet isn't flashy, but comes with a good amount of tools that work well for what you need them for.
- Q2: What was your journey navigating the site like? Does the flow make sense?
Do you find the product desirable?
Yes - and as a non-paying customer, I find it desirable and satisfies my needs. Maybe the only thing that makes me a bit hesitant with signing up for a paid version was the customer service was a bit slow in the first week of trial and didn't provide much help - and, because the only reason I needed support was because my account was frozen upon initial creation; apparently, because I used a gmail account? Funny thing, Google also has this problem sometimes - during onboarding, you trip something that freezes your account, with little information as to why, and then support's response is something that is easily preventable if they improve the onboarding process or at least give a way to self-rectify what is likely a common issue... 🤷♂️
- Q4: What would you change about the website?
What would you change about the app?
There is a bit of bugginess when creating your own forms. Such as, sign up form wizard has options that don't seem to save correctly. Also, similar issue with adding social icons to email footer, you have option to show or hide icon labels. For some reason, the hide to show option works; then show to hide toggle doesn't work and you'd have to blow out the component to get it back the other way. So, some small annoying bugs. Though, the core of the product is pretty solid overall and a great alternative to other email services.