What are your first impressions?
I enjoy the monkey theme; especially, the monkeys sitting on top of the footer. I also really like the site. It feels like a mix of old and new design and it works pretty well. The heroic image is also fun.Ryan_W_Glass 7 months ago
Thanks for sharing Downtime Monkey on here... much appreciated and glad you like it!
What are the first actions you take?
First thing I do is scroll down the page. The homepage does a good job walking a visitor through the feature highlights.
- I like that there is a dropdown to select my location which updates content for that location; and that the selection persists
- After reading through the site, I sign up for an account to see what the app looks like
- Q3: Do you find the product desirable?
What would you change about the website?
Ryan_W_Glass 7 months ago
- The pricing page I find the include vs not available to feel a little busy. I think if the not available in the free lined up with the same thing being available in the paid version then it would flow better; but since you can't draw a line, even though they are in the same order, it doesn't fee like it flows.
- The get pro button on the pricing page has a '1' character in it
Thanks for the feedback - I agree that the layout of the pricing page is not perfect at the minute. When we first designed the page there were a lot fewer features and we've been adding new details to the page each time a new feature is launched. It's ended up a bit messy but is something that we'll redesign when we slow down on new feature development which is taking all our time at the minute.
The 1 in Pro1 refers to the Pro1 Plan that allows monitoring of 1 website - it can be changed to Pro10 (10 sites), etc up to Pro1000 (monitoring 1000 sites). We'll have a think about possible alternative ways to display this in the future that are more easy to follow.ARMiedema 7 months ago
ah, that makes sense about the plan names! I completely overlooked the plan names in the dropdown... I see the connection after taking a closer look.
What would you change about the app?
Ryan_W_Glass 7 months ago
- When I added a website (https://thatappshow.com) I received a 405 error and couldn't add the site. Not sure why I received that?
- I then tried google.com but that said it led to a redirect
- When clicking on the different nav items, there was some jitter going from one page to the next
- I did successfully add a monitor; though, I didn't see a success message so wasn't sure right away that I added one
Again thanks for the feedback...
ARMiedema 7 months ago
We also received a 405 error when setting up a monitor for https://thatappshow.com - this is very rare. It means your server receives the http request from Downtime Monkey but is blocking it - if there is some kind of bot protection or IP blocking in place on your server that may be the reason (the http request is sent by cURL). White-listing our IP address on your server is a likely solution - more info on our support page: https://downtimemonkey.com/support.php
There is a success message (shown at the top of the page in green). We'll have a think about better positioning of this as it may be too easily missed.
Gotcha! thanks for the details on the errors / redirect. Possibly some additional helper text in the validation messages would assist getting past some of the friction. Google forces redirect to www? That's amusing, I don't remember the last time I've seen 'www' since Google Chrome always hides it in the nav bar. 😂