Downtime Monkey
Downtime Monkey
website downtime alerts ...wherever you are
Website downtime alerts and uptime monitoring in United States from a network of global servers. Downtime notifications to email, SMS and Slack. Response time monitoring, uptime stats and downtime logs.
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Questions
  • Q1: What are your first impressions?
    ARMiedema ARMiedema

    I enjoy the monkey theme; especially, the monkeys sitting on top of the footer. I also really like the site. It feels like a mix of old and new design and it works pretty well. The heroic image is also fun.

    Ryan_W_Glass Ryan_W_Glass 4 months ago

    Thanks for sharing Downtime Monkey on here... much appreciated and glad you like it!

  • Q2: What are the first actions you take?
    ARMiedema ARMiedema

    First thing I do is scroll down the page. The homepage does a good job walking a visitor through the feature highlights.

    • I like that there is a dropdown to select my location which updates content for that location; and that the selection persists
    • After reading through the site, I sign up for an account to see what the app looks like
  • Q3: Do you find the product desirable?
    ARMiedema ARMiedema

    I like all of the pieces that come with the app. It feels full featured and configurable to how I'd like it to be. The monitoring status reports are pretty sharp and clear!

  • Q4: What would you change about the website?
    ARMiedema ARMiedema
    • The pricing page I find the include vs not available to feel a little busy. I think if the not available in the free lined up with the same thing being available in the paid version then it would flow better; but since you can't draw a line, even though they are in the same order, it doesn't fee like it flows.
    • The get pro button on the pricing page has a '1' character in it
    Ryan_W_Glass Ryan_W_Glass 4 months ago

    Thanks for the feedback - I agree that the layout of the pricing page is not perfect at the minute. When we first designed the page there were a lot fewer features and we've been adding new details to the page each time a new feature is launched. It's ended up a bit messy but is something that we'll redesign when we slow down on new feature development which is taking all our time at the minute.

    The 1 in Pro1 refers to the Pro1 Plan that allows monitoring of 1 website - it can be changed to Pro10 (10 sites), etc up to Pro1000 (monitoring 1000 sites). We'll have a think about possible alternative ways to display this in the future that are more easy to follow.

    ARMiedema ARMiedema 4 months ago

    ah, that makes sense about the plan names! I completely overlooked the plan names in the dropdown... I see the connection after taking a closer look.

  • Q5: What would you change about the app?
    ARMiedema ARMiedema
    • When I added a website (https://thatappshow.com) I received a 405 error and couldn't add the site. Not sure why I received that?
    • I then tried google.com but that said it led to a redirect
    • When clicking on the different nav items, there was some jitter going from one page to the next
    • I did successfully add a monitor; though, I didn't see a success message so wasn't sure right away that I added one
    Ryan_W_Glass Ryan_W_Glass 4 months ago

    Again thanks for the feedback...

    • We also received a 405 error when setting up a monitor for https://thatappshow.com - this is very rare. It means your server receives the http request from Downtime Monkey but is blocking it - if there is some kind of bot protection or IP blocking in place on your server that may be the reason (the http request is sent by cURL). White-listing our IP address on your server is a likely solution - more info on our support page: https://downtimemonkey.com/support.php

    • Google have a forced redirect to the www version of their site so it's important to add https://www.google.com as opposed to https://google.com

    • There is a success message (shown at the top of the page in green). We'll have a think about better positioning of this as it may be too easily missed.

    ARMiedema ARMiedema 4 months ago

    Gotcha! thanks for the details on the errors / redirect. Possibly some additional helper text in the validation messages would assist getting past some of the friction. Google forces redirect to www? That's amusing, I don't remember the last time I've seen 'www' since Google Chrome always hides it in the nav bar. 😂